SUMMARY: The Housing Assistant, under the direction of the Director of Housing, assists with property management and related duties to facilitate the occupancy of transitional houses.

BACKGROUND: The mission of Community Action Partnership of Sonoma County (Community Action) is to partner with low-income families and individuals to help them to achieve economic and social stability, to build community, and to advocate for social and economic justice. Community Action operates a wide variety of programs benefiting low-income Sonoma County residents.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Assist with clients moving in and out of transitional housing. This would include showing the apartments and house/rooms, going over the rules and move-in documentation with new residents, making sure the rooms/ apartments are prepared for new residents, keeping track of keys as residents move in and out, and coordinating dates of moves.
2. Assist with the coordination of maintenance at transitional houses. This may include arranging for services, meeting service providers at facilities, or documenting needs as well as other tasks.
3. Assist with the donations from individuals and organizations. This may include picking up and/or delivering and/or receiving items.
4. Perform clerical tasks to support housing division, including but not limited to copying, phones, word processing,
5. Assist in maintaining contact with residents as directed.
6. Notify Facilities Manager of any maintenance or repairs needed in any of the facilities.
7. Perform some minor repairs and maintenance such as replacing switch plates, replacing light bulbs, etc.
8. Purchase supplies.
9. Provide income verification documents to the City of Santa Rosa and the County of Sonoma.

QUALIFICATION REQUIREMENTS:
• Minimum of one year working in an office setting doing administrative type work.
• Demonstrated strong communication skills, including the ability to explain rules and procedures clearly.
• One year of prior experience working with the needs of low-income, minority, substance-abuse or mentally ill populations.
• Competent bilingual language skills in English and Spanish (oral and written)
• Intermediate PC computer skills in Word, Outlook and Excel.
• Ability to effectively present information and respond to questions from interested parties and clients, work group and managers.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to effectively carry out job duties under general supervision and ability to work independently and to complete deadlines.
• Ability to work and communicate effectively with a team.
• Ability to get along with all kinds of people in a non-judgmental manner.
• Possession of reliable transportation and a valid California driver’s license with auto insurance.

Preferred Qualifications:
• One year of property management experience.
• Ability to perform minor repairs and use basic tools such as screw driver and pliers.