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  • Sector: Call Center
  • Function: Dispatcher
  • Contact Email:
  • Expiry Date: 12 June 2021
  • Job Ref: Nelson_2156297_1620941874

Job Number: 2156297

Our High Volume Call Center in Concord is seeking an Alarm Dispatch role!

Compensation: $17-18/hr (DOE)

Alarm Dispatch Responsibilities:

  • Ability to review and discern appropriate actions based on video footage
  • Ability to watch multiple videos/monitors simultaneously
  • Report incidents to local authorities having jurisdiction and customers

Alarm Dispatch Requirements:

  • Answer and follow-up on alarm signals
  • Initiate outbound calls to customers, police agencies and emergency contacts
  • Provide excellent customer service
  • Provide basic support to all customers


  • Call Center experience preferred

About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.