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Job Number: 2156297

Job Title: Alarm Dispatch

Location: Concord, CA

Compensation: $18/hr

Alarm Dispatch Responsibilities:

  • Ability to answer & follow-up on incoming signals & alarms
  • Initiate outbound calls to customers, emergency contacts, & police departments
  • Ability to review and discern appropriate actions based on video footage
  • Ability to watch multiple videos/monitors simultaneously
  • Process daily printouts of alarm activity

Alarm Dispatch Requirements:

  • Provide excellent customer service
  • Provide basic support to all customers
  • Good communication skills
  • Basic data entry skills required

Experience:

  • Call Center experience preferred

About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.