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  • Sector: Office & Admin
  • Function: Clerical Assistant
  • Contact Email:
  • Expiration Date: 24 September 2023
  • Job Ref: Nelson_2179078_1694025717

Job Number: 2179078

Job Title: Clerical Assistant
Location: Redwood City, CA
Compensation: $23.00 - $25.00 per hour

Job Title: Clerical Assistant


? Check voice mail messages in the morning, and schedule customers (as needed).

? Answer phones and take service calls from customers. Email rates & appt. confirmation to customers. Update any customer information on the customer page (if needed).

? Respond to miscellaneous emails from customers regarding follow-up repairs, jobs, general questions, etc. (daily).

? Check Dispatch email for follow-up repairs. Print out emails & pictures on work orders. Get quote from vendors on parts needed to quote.

? Order parts on approved follow-up repairs. Follow-up with vendors via email and/or phone calls for status on parts (daily). Schedule repair when parts are available.

? Input approved contract work orders and/or jobs into Sage. Create folders and distribute green sheets for estimators. (Attach any pertinent information to green sheets - equipment info, etc.)

? Create prelien document for commercial jobs (over $10k) and submit them to customers. Must be returned within 48hrs or send 2nd notice. Once returned, submit information to Accurate Lien.

? For residential jobs (over $8k), submit customer information directly to Accurate Lien.

? Create maintenance contracts & email them to customers.

? Create purchase orders for techs/estimators (as needed).

? Dispatch techs and confirm appointments for the next day (as needed).

? Take material orders from technicians (as needed).

? Process credit card payments for customers (as needed).

? Miscellaneous tasks and/or projects (as needed). Research for estimators (as needed).

? Go through work order folders on the wall (periodically) & make sure everything is billed out (if completed).

? Go through columns on dispatch (periodically) & make sure everything is scheduled, canceled, etc.

? Input actual times from time sheets into dispatch (as back-up, if needed).

Compensation: $25.00 - $30.00 per hour

Job Title: Clerical Assistant
Location: Redwood City, CA
Compensation: $23.00 - $25.00 per hour


About Nelson Connects:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson Connects can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for.

Pay Transparency: Nelson Connects provides pay transparency by placing salary ranges in all job postings in accordance with state and local regulations. We are committed to communicating pay clearly throughout the employment process.

California Fair Chance Act and Beyond: Qualified applicants with criminal histories will be considered for employment in accordance with applicable regulations. We will consider qualified Applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and CA Fair Chance Act.

Temporary Associate Benefits Offered: Weekly benefits offered include Medical, Dental, Vision, HSA, EAP, Life AD&D, STD, Commuter FSA, + state mandated benefits.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services, or any other classification protected by law.