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  • Sector: Call Center
  • Function: It Support
  • Contact Email: gmarquez@nelsonstaffing.com
  • Expiry Date: 06 May 2021
  • Job Ref: Nelson_2156294_1617726581

Job Number: 2156294

Our High Volume Call Center in Concord is seeking a Cloud Operator!

Compensation: $20

Cloud Operator Responsibilities:

  • Configure the web-based portion of installations of cloud products

  • Configure Cloud Accounts and Enroll devices

  • Assist Field with Installing, Configuring, Servicing and Testing equipment

  • Ensure equipment is installed to company standards

  • Attempt to correct issues remotely to prevent scheduling service calls

Cloud Operator Requirements:

  • Management of Cloud programs facing customers

  • Report on Changes, Observations, and Recommendations in email recaps

  • Contact subscribers to troubleshoot or schedule service when needed

  • Attend meetings related to Cloud based products

Experience

  • Network Troubleshooting experience preferred

About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.