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Job Number: 2161520

Job Title: Collections/ Customer Service Representative
Location: Vacaville, CA
Compensation: $17.00 per hour

Collections/ Customer Service Representative: handle large volume of calls from healthcare patients, take payments via phone, establish payment plans and resolve issues related to insurance and medical bills.

Compensation: This is an hourly paid position with production-based commission and bonuses.

Collections/Customer Service Representative Responsibilities:

  • Receive inbound calls and answer general questions make out-bound calls to collect outstanding medical debt
  • Establish reasonable payment plans and take payments over the phone
  • Data entry, scanning and upload documents
Collections/Customer Service Representative Requirements:
  • Previous customer service/call center experience required; collections experience a plus
  • Excellent phone etiquette
  • Great interpersonal and communication skills


About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.