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  • Sector: Call Center
  • Function: Call Center
  • Contact Email: gmarquez@nelsonstaffing.com
  • Expiry Date: 12 June 2021
  • Job Ref: Nelson_2156293_1620941948

Job Number: 2156293

Our High Volume Call Center in Concord is seeking a Customer Care role!

Compensation: $18/hr


Customer Care Responsibilities:

  • Assist callers with questions regarding service, billing, dispatch, or account information
  • Perform problem-solving skills and pulling out a calculator to help explain bills and numbers to customer
  • Perform various account file maintenance actions

Customer Care Requirements:

  • Answer telephone calls in a timely manner
  • High Volume Customer Service Skills
  • Protect confidential customer information

Experience
  • Call Center experience preferred

About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.