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Job Number: 2171067

Nelson Connects is immediately hiring for a Temp to Hire Customer Service Representative for a locally owned business who has proudly served the North Bay since 1884! This is a great opportunity for someone who is looking for a long-term opportunity. Extensive benefit package is offered upon hire with many perks. If you are interested in working for an amazing tenured team, contact us TODAY.

As a Customer Service Representative, you will be responsible for:

  • Answering and placing customer calls
  • Supports drivers and service technicians
  • Process customer applications
  • Process work and service orders
  • Assist with customer past due/collection calls
  • Assist with customer account maintenance, set-up and billing
  • Prepare month-end reporting

    Customer Service Representative candidates must meet the following requirements for consideration:

  • Previous Customer Service and heavy phone experience needed
  • Must be detail oriented, organized and have time management skills
  • Must have excellent written and verbal communication skills
  • Must be proficient in Microsoft Word, Excel and Outlook
  • Spanish speaking preferred but not required

For this role, the shift is:

  • Monday Through Friday 8:00am - 5:00pm
  • During the winter months some Saturday overtime is required
  • Vacation Blackout dates are November 1 through the end of February, no exceptions!

Pay for this position is $22.00 - $25.00/DOE


About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.