Back to Job Search

Job Number: 2168388

Professional Customer Service Representative

Windsor, CA

$24.00 DOE

Professional Customer Service Representative

Nelson Connects is looking for an ideal candidate, who is skilled in customer service and has experience in a call center environment. This full-time temp to hire position is in Windsor, CA.
The work hours are Monday - Friday from 8:00am - 5:00pm

$24.00 DOE

  • Answering high volume incoming phone calls, provide outstanding customer service
  • Take orders and processing orders payments via phone and via email
  • Resolve concerns related to customers, relay pertinent information as applicable
  • Contacting customers to update policies and reminders of upcoming policy deadlines
  • Sending out daily emails to customers - enter all performance task in data system
  • Filing confidential files, entering data into data-based system, and process daily mail

Qualifications/Requirements

  • Excellent customer service and communication skills - strong phone skills
  • Experience working in a call center environment and follow up billing
  • MUST: be able to multitask, great attention to detail, and be very organized!
  • Professional writing skills, accurate data entry skills
  • Ability to stay clam in a high paced work environment
  • Very Computer savvy with knowledge of MS Office and Outlook, Navision
  • Bi-Lingual in English and Spanish a plus but not required
  • Must be vaccinated

Professional Customer Service Representative

Windsor, CA

$24.00 DOE


About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.