Customer Service Representative - Teller
- Location: Chico
- Salary: Up to US$15.00 per hour per hour
- Job Type:Contract
Posted 15 days ago
Job Number: 2156564
Customer Service Representative - Teller in a Retail Bank
Full Time - 40 hours a week
Duration Needed: 2-3 months
Location: (South Chico)
Operating hours: Monday - Thursday 9AM - 5PM Friday - 9AM - 6PM
Hourly rate: $15/hr.
Preferred experience: Retail, Cash handling and Customer Service (1 year)
Accepts, verifies, and processes basic to more complex client transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, payments, transfers, etc.
Processes transactions submitted through other channels, including night-drop, bank-by-mail, ATM, etc.
Assists customers with check orders; balancing their accounts; safe deposit openings, closing, and transactional use.
Represents the Bank and its products and services with pride and enthusiasm. Senses and responds to customer needs. Identifies and pursues new or related customer opportunities.
Contributes to a cooperative and positive working atmosphere. Is flexible, responsive, and assists co-workers in the attainment of the Bank's objectives with a focus on the needs of the customer.
Provides administrative assistance to the office.
Performs other duties as assigned.
Knowledge of the Bank's Retail products and services. Basic knowledge of Bank's products.
Excellent ability to handle cash, including accurate counting. Ability to balance accounts, including accurate record-keeping.
Excellent attention to detail
Ability to handle and defuse situations involving frustrated customers through problem resolution and determine resources to resolve issues/concerns.
Ability to work as a team member to ensure good coverage and customer service.
Customer Service, cash handling, retail and/or restaurant experience preferred but not required
Education - High School Degree
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