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Job Number: 2156564

Customer Service Representative - Teller in a Retail Bank

  • Full Time - 40 hours a week

  • Duration Needed: 2-3 months

  • Location: (South Chico)

  • Operating hours: Monday - Thursday 9AM - 5PM Friday - 9AM - 6PM

  • Hourly rate: $15/hr.

  • Preferred experience: Retail, Cash handling and Customer Service (1 year)

Job Responsibilities:

  • Accepts, verifies, and processes basic to more complex client transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, payments, transfers, etc.

  • Processes transactions submitted through other channels, including night-drop, bank-by-mail, ATM, etc.

  • Assists customers with check orders; balancing their accounts; safe deposit openings, closing, and transactional use.

  • Represents the Bank and its products and services with pride and enthusiasm. Senses and responds to customer needs. Identifies and pursues new or related customer opportunities.

  • Contributes to a cooperative and positive working atmosphere. Is flexible, responsive, and assists co-workers in the attainment of the Bank's objectives with a focus on the needs of the customer.

  • Provides administrative assistance to the office.

  • Performs other duties as assigned.

  • Job Requirements:

  • Knowledge of the Bank's Retail products and services. Basic knowledge of Bank's products.

  • Excellent ability to handle cash, including accurate counting. Ability to balance accounts, including accurate record-keeping.

  • Excellent attention to detail

  • Ability to handle and defuse situations involving frustrated customers through problem resolution and determine resources to resolve issues/concerns.

  • Ability to work as a team member to ensure good coverage and customer service.

  • Customer Service, cash handling, retail and/or restaurant experience preferred but not required

  • Education - High School Degree

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About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.