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Job Number: 2163059

Do you enjoy and thrive in a moderate to high paced environment, all the while contributing in a small team environment? If so, read on and consider a growth oriented opportunity with our Tri-Valley based 3rd party logistics brokerage client.

In this Customer Service/Operations Administration role, you'll be supporting a small team of Sales and Operations personnel by coordinating and tracing shipments and ensuring shipment appointments are on-time and met. Consider it an air-traffic controller of the logistics world! You'll provide administrative and clerical support with dual monitor set-ups, use of MS Office and G-Suite platforms to provide updates both internally and externally with customers, drivers and billing departments.

Day to day tasks are but not limited to:

  • Track/Trace shipment orders and drivers through a Total Management System software database.
  • Gather data to maintain accurate logs and documentation ensuring company and industry compliance, limiting additional expenses and possible fines due to delays.
  • Provide a professional B2B experience with a heavy phone and email correspondence volume.
  • Accurately report on assigned projects, worksheets and internal audits/records.
  • Problem and conflict resolution

To succeed in this role, seeking the following qualifications and requirements:

  • Willingness to learn and adapt to new situations. Professional and personable soft skills are a must! If you don't like being on the phone or engaging with customers, this is NOT the role for you.
  • Excellent verbal and written communication skills are a MUST. Task oriented. Prioritization skills with a strong sense of urgency at all times.
  • Daily attendance and punctuality.
  • GED/Adult School/High School Diploma.
  • Proficiency with MS Office Suite and G-Suite.

If this sounds like a role for you, apply and give us a call today to consider your next and maybe final career role! Thank you for your interest in partnering with Nelson!

About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.