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Job Number: 2175721

Job Title: Customer Support - Bilingual (Preferred)
Location: Concord, CA
Compensation: $22.00-24.00/hr

Responsibilities include, but are not limited to:

  • Customer/Client Services - Handling inbound and outbound calls
  • Office administrative tasks as needed.
  • Receptionist duties include greeting clients.
  • Answer phones.
  • Responsible for ordering and maintaining supplies.
  • Customer Support


  • Prior office management/admin experience is a plus.
  • Exceptional written and verbal communication skills.
  • Effective working knowledge of Microsoft Office.
  • Attention to detail and problem-solving skills.
  • Team player, Trustworthy, Service-oriented, and can manage priorities.
  • Strong organizational skills with the ability to multitask.
  • Excellent time management skills and the ability to prioritize work.
  • Ability to work independently with a hands-on approach and minimal supervision.

This position is full-time in our office Monday - Friday.

About Nelson Connects:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson Connects can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for.

Pay Transparency: Nelson Connects provides pay transparency by placing salary ranges in all job postings in accordance with state and local regulations. We are committed to communicating pay clearly throughout the employment process.

California Fair Chance Act and Beyond: Qualified applicants with criminal histories will be considered for employment in accordance with applicable regulations. We will consider qualified Applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and CA Fair Chance Act.

Temporary Associate Benefits Offered: Weekly benefits offered include Medical, Dental, Vision, HSA, EAP, Life/AD and D, STD, Commuter FSA, + state mandated benefits.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services, or any other classification protected by law.