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Job Number: 2157912

Director of Hospitality

Napa Valley, CA

$90-100k annually with excellent Benefits


The Director of Hospitality oversees Tasting Room Operations and Hospitality programming, Staff management, imparts exceptional Customer Service.

  • Experienced in POS systems, order processing, management of all hospitality staff, to include selection, mentoring, training and cultivating an exceptional work environment.
  • Coordinate with DTC Manager, Operations, Marketing and Events to best serve the overall Business needs, while focusing on Hospitality Sales performance.
  • We are looking for a Creative thinker with the ability to develop relationships that enhance the Brand and provide a positive customer experience. You will be preparing and presenting Wine Education to both internal and external customers and professionals.

Requirements

  • Must be able to work evenings and weekends (hospitality schedule) as needed
  • Must have at least 3 years' experience in a winery and have a proven ability to manage all aspects of winery hospitality.
  • Must have an undergraduate degree or equivalent work experience.
  • Must have exceptional communication skills, have excellent knowledge of MS Office, POS systems and Excel
  • Bilingual is strongly preferred, but not required.




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About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.