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  • Sector: Customer Service
  • Function: Receptionist
  • Contact Email:
  • Expiration Date: 22 October 2022
  • Job Ref: Nelson_2171995_1663872258

Job Number: 2171995

Job Title: Front Desk Receptionist
Location: Napa
Compensation: $19.00 - $22.00

Job Title Responsibilities:
  • Greet guests and confirm their reservations using Tock.
  • Seat guests at assigned tables.
  • Answer incoming calls during business hours 9:00am - 5:00pm
  • As first point of contact, answer and route inquiries via phone and email.
  • Monitor inbox, responding to/answering/forwarding basic questions.
  • Assist interested guests and fellows via phone and email with booking their wine experience via Tock.
  • Convey information on seating times and late policy, guests under 21, dog policy and tour start times.
  • Monitor general voicemail box messages and return calls as needed.
  • Other light administrative duties as needed to support the hospitality team.
  • Coordinate with others in Reservationist/Receptionist roles.
  • Place phone system on day / night mode - by 9:00am each morning and 5:00pm each evening.
  • Coordinate with Fellowship + Client Service team.
Job Title Requirements:
  • Previous wine knowledge preferred

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records (if applicable)

Job Title: Front Desk Receptionist
Location: Napa
Compensation: $19.00 - $22.00

About Nelson Connects:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson Connects can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.