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  • Sector: Human Resources
  • Function: HR Generalist
  • Contact Email: rcroteau@nelsonstaffing.com
  • Duration: 6 Months
  • Expiry Date: 26 November 2021
  • Job Ref: Nelson_2163014_1635357233

Job Number: 2163014

HR Generalist Shared Services
Hybrid, Menlo Park

The HR Generalist is responsible for answering questions and administering the activities for HR related programs, procedures and policies in a large complex (union-non-union) environment. Provide HR subject area support in the processing of transactions for benefits, staffing, training, compensation and data base administration.

Essential Functions

* Helps resolve a high volume of employee questions where case management and triaging cases are needed.


* Answers employee and management questions regarding HR policies, processes and other human resource related matters following prescribed responses.

* Assists or participates as a team member in the review and recommendations for process improvements, automation of information and services, system applications, operational efficiency and customer services.

* Performs human resource administrative activities following the application of policies, program procedures and process guidelines and regulatory requirements.

* Processes employee status change transactions such as transfers, reclassifications, promotions, leaves of absence, etc.

* Maintains systems of record for employees.

* Reviews change requests for accuracy, adherence to policies/guidelines, proper signature authorization and completeness.

Minimum Qualifications

* Education: High School diploma or GED equivalent

* 5 years of experience working in a large complex (union/non-union) organization

Knowledge, Skills, & Abilities

* Ability to effectively prioritize work and meet deadlines in a fast paced environment.

* Ability to maintain confidentiality of sensitive information.

* Ability to research and identify the appropriate prescribed response to customer inquiries.

* Ability to solve problems in a customer-focused environment.

* Ability to work effectively with individuals at all levels of the organization.

* Knowledge of HR practices/policies related to benefits, staffing, compensation, etc.

* Knowledge of HR-related systems and software applications


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