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  • Sector: Human Resources
  • Function: HR Generalist
  • Contact Email:
  • Expiry Date: 14 November 2021
  • Job Ref: Nelson_2163277_1634328998

Job Number: 2163277

Human Resources Specialist

Location: Concord, CA

Compensation: $38-45/hr.

Contract: Targeted end date 12/31/2021

Key Roles and Responsibilities:

Leaves, Workers' Compensation and ADA:

  • Main point of contact for employees inquiring about Leave of Absences, Worker's Compensation and Reasonable Accommodations under the ADA, engaging in the interactive process, and providing employees guidance on their eligibility based on state and federal laws
  • Send necessary paperwork to employees, process claims, track benefit payments and time off due for all Leave of Absences including but not limited to: Disability, Workers' Compensation, FMLA, CFRA, WA Paid Family and Medical Leave, Parental Leave, Military Leave, and Personal Leaves
  • Review medical certification and determine eligibility, approving or denying leave requests and ADA reasonable accommodation requests in compliance with state and federal regulations
  • Advise HR Business Partners and Management on all Leave of Absences and Workers' Compensation cases. Partner with HR Business Partners and Management to determine if accommodation requests and/or work restrictions can be accommodated with consideration of employee's job description
  • Communicate approvals, denials, leave extensions, re-certifications, return to work plans and other relevant information regarding the leave to employee, HR Business Partners and Management as appropriate
  • Work with third party vendor to ensure appropriate management and monitoring of Workers' Compensation claims
  • Collaborate with Workers' Compensation vendor, attorneys, and adjustors to evaluate, investigate and resolve claims
  • Coordinate approvals for Worker's Compensation settlement offers and gather relevant data as requested for all hearings and arbitration
  • Manage annual OSHA reporting and filing process
  • SME and support to COVID-19 team


  • Manage Store Safety programs including review of topics, sending out communications, updating safety documents to ensure compliance and following up with Managers on pending trainings
  • Manage the Annual Safety Store Trainings, working with vendor and Workers' Compensation carrier to remain on budget
  • Review Workers' Compensation cases to ensure safety policies and procedures were followed and provide guidance as needed
  • Work with HR Business Partners on fostering an environment of safety

Other Duties

  • Act as back up for benefits administration as needed
  • Act as back up to HR email account, responding to employee inquiries and forwarding to applicable team member as needed
  • Assist with special projects in Payroll and HR technology processes
  • Act as back up to unemployment claims and employment verification processes
  • Other duties as assigned

Skills Required:

  • Excellent communication skills - both verbal and written
  • Quality focus with strong attention to detail by ensuring all work is performed with excellence and to high standards for quality and integrity
  • Strong time management skills demonstrated by completing all work tasks in a timely manner while remaining responsive to competing demands and shifting priorities
  • Strong planning and priority setting skills demonstrated through identifying priorities, processes, and practical actions that are necessary to complete tasks
  • Adaptability demonstrated through working effectively in a fast-paced environment as plans, conditions or situations change
  • Composure and resiliency demonstrated by effectively working under pressure while maintaining focus, optimism, and persistence during setbacks
  • Intermediate or higher Excel proficiency required

Education & Experience:

  • BA/BS or equivalent work experience
  • 2 - 4 years in WC, LOA, ADA and benefits administration or an HR Generalist role
  • Experience in FMLA, ADA, CFRA, WA Paid Family & Medical Leave, Military Leave, Pregnancy Disability, Parental Leaves and Personal Leaves required
  • Experience working with benefit plans including medical, dental, vision, Flexible Spending Accounts, life insurance, AD & D and EAP
  • Payroll experience a plus
  • Experience with ADP Vantage is strongly preferred
  • Retail industry experience preferred

About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.