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Job Number: 2159726

IT Client Services Engineer

What you'll do here

? Provide IT tech support focusing on customer service to a growing user base in our new

indoor robotic hydroponic farm in Lockhart & Austin, Texas offices.

? Manage and maintain network and on-premises systems (Cisco Meraki, Windows, and

Linux).

? Enforce IT best practices, policies, and systems design.

? Collaborate with HR and Office Management teams with onboarding and offboarding

employees.

? Collaborate with IT Manager and closely with highly technical software and hardware

teams with project deliverables.

? Manage and maintain Inventory.

Qualifications

A successful candidate will have the following qualifications:

? Have a strong sense of shared responsibility and willingness to help others.

? 5+ years of technical support experience in a fast-paced enterprise environment

supporting Windows, macOS, and Linux. With expertise in at least one OS.

? 3+ years managing SaaS applications such as Google Workspace, Slack, and Atlassian

(Jira and Confluence).

? 3+ years configuring and maintaining Cisco Meraki network deployments.

? Experience with new office deployment and rollouts.

Nice to haves

? Startup experience.

? Security-focused mindset.

? Active Directory - Managing and creating group policies.

? Strong Linux expertise.

? Multiple operations system software packaging and scripting (Bash, PowerShell, and

Python) - a big plus!

? Experience with Endpoint Management platforms - Jamf Pro, Microsoft Endpoint

Manager (Intune), Canonical's Landscape (Ubuntu).

IT Client Services Engineer

What you'll do here

? Provide IT tech support focusing on customer service to a growing user base in our new

indoor robotic hydroponic farm in Lockhart & Austin, Texas offices.

? Manage and maintain network and on-premises systems (Cisco Meraki, Windows, and

Linux).

? Enforce IT best practices, policies, and systems design.

? Collaborate with HR and Office Management teams with onboarding and offboarding

employees.

? Collaborate with IT Manager and closely with highly technical software and hardware

teams with project deliverables.

? Manage and maintain Inventory.

Qualifications

A successful candidate will have the following qualifications:

? Have a strong sense of shared responsibility and willingness to help others.

? 5+ years of technical support experience in a fast-paced enterprise environment

supporting Windows, macOS, and Linux. With expertise in at least one OS.

? 3+ years managing SaaS applications such as Google Workspace, Slack, and Atlassian

(Jira and Confluence).

? 3+ years configuring and maintaining Cisco Meraki network deployments.

? Experience with new office deployment and rollouts.

Nice to haves

? Startup experience.

? Security-focused mindset.

? Active Directory - Managing and creating group policies.

? Strong Linux expertise.

? Multiple operations system software packaging and scripting (Bash, PowerShell, and

Python) - a big plus!

? Experience with Endpoint Management platforms - Jamf Pro, Microsoft Endpoint

Manager (Intune), Canonical's Landscape (Ubuntu).


About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.