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Job Number: 2179234

Job Title: Part-Time Customer Service and Order Entry Associate
Location: Sonoma, CA
Schedule: Mon-Fri, 9:00 AM - 1:00 PM
Duration: 2 months - potential to become a permanent position
Compensation range per hour: $22.00 - $25.00

Nelson Connects is seeking a dedicated and detail-oriented individual to join a small, tight-knit office team as a part-time Customer Service and Order Entry Associate. In this role, you will provide exceptional customer support, process orders, handle compliance paperwork, and assist in various administrative tasks. This company is currently experiencing a surge in order flow due to the end of the fiscal year, and your contribution will be vital to maintaining smooth operations during this busy period.


  • Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction through phone and email communication.
  • Process orders accurately and efficiently using our industry-specialized software system.
  • Conduct data entry tasks, including order entry, customer information updates, and document management.
  • Assist in general office duties such as copying, faxing, filing, and maintaining organized records.
  • Handle compliance paperwork, ensuring all necessary documentation is completed accurately and in a timely manner.
  • Demonstrate attention to detail in all tasks, maintaining high levels of accuracy while working under pressure.
  • Learn and adapt to new software tools and systems to enhance productivity and efficiency.
  • Contribute to a positive work environment by fostering open communication, teamwork, and a helpful attitude.


  • Proven experience in a customer service or order entry role, demonstrating exceptional communication and problem-solving skills.
  • Basic computer literacy, including proficiency in Microsoft Outlook, Word, and Excel.
  • Strong attention to detail with the ability to maintain accuracy in a fast-paced environment.
  • Ability to work under pressure and handle multiple tasks simultaneously, while maintaining a calm and professional demeanor.
  • Excellent organizational and time management skills to prioritize tasks effectively.
  • Willingness to learn and adapt to new software systems and technologies.
  • Familiarity with compliance paperwork and procedures is advantageous.

About Nelson Connects:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson Connects can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for.

Pay Transparency: Nelson Connects provides pay transparency by placing salary ranges in all job postings in accordance with state and local regulations. We are committed to communicating pay clearly throughout the employment process.

California Fair Chance Act and Beyond: Qualified applicants with criminal histories will be considered for employment in accordance with applicable regulations. We will consider qualified Applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and CA Fair Chance Act.

Temporary Associate Benefits Offered: Weekly benefits offered include Medical, Dental, Vision, HSA, EAP, Life AD&D, STD, Commuter FSA, + state mandated benefits.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services, or any other classification protected by law.