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  • Sector: Customer Service
  • Function: Property Manager
  • Contact Email:
  • Expiry Date: 03 December 2021
  • Job Ref: Nelson_2163740_1635958241

Job Number: 2163740

Property Manager

Compensation: To $70k plus benefits.

Location: Onsite in Santa Rosa, hybrid or remote


The Property Manager position supports and assists in the management of residential and commercial properties and is involved in all aspects of day-to-day operations of the property, procedures and programs that will assure a well-managed, well maintained buildings including accounting, tenant relations, maintenance and repair, security, janitorial services, landscaping, etc. The Property Manager handles tenant complaints and service requests and must be familiar with the terms of tenant leases. The Property Manager assists in the preparation of the annual budget, reporting and financial performance of the property in coordination and conjunction with the Owner's goals and

Job Duties:

  • Review and negotiate all service contracts and supervise on-site staff and outside vendors.
  • Oversee construction and tenant improvements.
  • Show and rent commercial and residential properties to maintain minimum vacancies/
  • Maintain an accurate rent roll on each property.
  • Manage lease processes.
  • Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy.
  • Prepare and maintain appropriate tenant lease files, records, correspondence, and file notes.
  • Handle all incoming calls for service or maintenance. All complaints to be resolved within twenty-four (24) hours
  • Establish Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual.
  • Prepare Annual Operating Budgets and Operating Plan for each property.
  • Recommend and Implement Capital Improvement Programs where required.
  • Manage projects and cost accounting.
  • Prepare monthly variance reports and narratives for owners.
  • Sort, code and ensure accuracy and compliance with contracts of all property related invoices.
  • Maintain all electronic and hard copy project files.
  • Assist with administering tenant occupancy including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
  • Follow up after work is performed for tenant to ensure quality and tenant satisfaction.
  • Follow up with tenants who are still delinquent after Property/Office Administrator has attempted to collect rent. Initiate and follow through with legal action if required.
  • Dispatch appropriate personnel or vendor to answer maintenance or service request and notify tenant of response time.
  • Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
  • Enforces occupancy policies and procedures by confronting violators.
  • Prepare memos, email, and maintain files, prepare expense reports and other administrative forms, copying, and arranging for courier services, overnight deliveries, and travel.
  • Maintain office clerical, filing and record keeping systems.
  • Preparation of transaction related documents.
  • Maintain contact and other databases for company.
  • Maintain adequate inventory of all office supplies and contact all vendors when maintenance is required on general office equipment.
  • Coordinate regular inventories of all business property.
  • Coordinate and schedule appointments, on-site & off-site meetings, and conference calls.
  • Collect and organize all property information in a format for quick reference.
  • Manage new property acquisitions/sale in coordination with title companies.
  • Prepares reports by collecting, analyzing, and summarizing data and trends.


  • To perform this job successfully, the individual must have a working knowledge of all areas o property management, including, but not limited to, leasing, tenant relations and contracts.
  • The position will require attention to detail, excellent technical skills, ability to multi-task, and a solid foundation/understanding of finance, scheduling, estimating, budgeting, quality control, selling to customer needs, prospecting skills, negotiations, and contracts.


About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.