Job Number: 2174498
Job Title: Reservationist
Location: Napa, CA
Local Napa company is looking for a dynamic, customer service-oriented, reservations and office coordinator who can assist in obtaining customer satisfaction by performing clerical and administrative duties relating to guest communications, reservations, operations, and social media. May also perform light selling duties. Candidate must be able to thrive in a fast-paced environment and handle incoming calls
Job Title Responsibilities:
Enter reservations calls.
Be familiar with wineries in the Napa and Sonoma Valley.
Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed.
Responsible for effectively communicating with drivers and the various departments to ensure effective communication of all tours and charters.
Develops strong customer relationships through appropriate client communication and the use of professional, courteous, and ethical interpersonal interaction.
Develop and effective communication and information system with the company partners including, hotel staff, travel agents and 3rd parties in Napa and Sonoma.
Napa Valley and Sonoma County are two of the world's premier wine destinations, and the right candidate must be enthusiastic selling the Napa and Sonoma Wine Trolley tours. Strong communication skills and social media experience are a must. Experience in winery or hotel hospitality is a plus.
Strong Organizational skills
Proficient with MS Excel and Word
Computer / Internet / Office software skills essential
Social Media Skills
Ability to work flexible hours
Fun and upbeat personality
Above and beyond attitude towards customer service
Ability to multi-task
Job Type: Full-time Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records (if applicable) Job Title:
Napa, CA Compensation:
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