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  • Sector: Customer Service
  • Function: Scheduler
  • Contact Email:
  • Expiration Date: 30 January 2022
  • Job Ref: Nelson_2165413_1642034479

Job Number: 2165413

Job Title: Scheduling Coordinator
Location: North Highlands
Compensation: $19 hourly

The Customer Service Scheduling Coordinator will assist in the planning and scheduling of construction projects.

Scheduling Coordinator Responsibilities:
  • Creation and upkeep of template orders, call-off orders, sales orders and MROs
  • Backorders, reships and RMAs
  • Awareness of shop workloads for add-ons and rush scheduling
  • Maintaining contracts with current sequence, summary, address and tax information
  • Monitoring margins and ensuring labor and material prices are calculated properly
  • Confirming delivery schedules via email, phone and builder websites
  • Work with Accounting Department daily on resolving unbilled orders that shipped
  • Conflict resolution between Sales, Fielding, Production and Shipping
  • Monitor communications between Customer Service team, other departments and customers
  • Provide customers with knowledgeable, courteous and prompt service
Scheduling Coordinator Requirements:
  • Must possess excellent interpersonal, organizational and customer relations skills with the ability to handle multiple tasks efficiently
  • Ability to work in a team-oriented environment
  • Experience in the building materials/construction industry preferred
  • Typing speed 35 WPM minimum
  • Must be have strong mathematic skills

About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.